After-sales service

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Are you experiencing a problem with your Vulcano product?

Are you experiencing difficulties with your Vulcano product under warranty (or not)?

Contact our after-sales service team, who will help you solve your problem.

L’Art du Jardin / Vulcano is committed :

  • Respecting and protecting your information
  • To treat them with the utmost confidentiality
  • Your data will not be sold, exchanged or passed on to third parties
  • To delete your data at your request

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Product information

Have you registered the warranty?*
Registration by mail or internet.
Choose from the list
On the back of your oven, e.g.: ADJ-V3PAB-2016-161234
DD slash MM slash YYYY
Drop files here or
Accepted file types: jpg, jpeg, gif, png, pdf, doc, docx, Max. file size: 64 MB.
    Please send us the following documents: Copy of purchase invoice (if you did not register your warranty) A general photo of the oven A photo of the problem Other photos you may wish to send us
    French company

    Located in Alsace

    100% secure

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    Up to 4x free of charge

    Alma & Paypal

    Free and secure delivery

    in mainland France (excluding Corsica)

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