🚚 Delivery Information

Shipping Zones

Currently, we only ship to Metropolitan France and Switzerland. 📦 If you wish to have an order shipped outside of these areas, please contact us by email or phone so we can find a personalized solution for you.

Shipping Costs

✅ Metropolitan France (excluding Corsica) Accessories are subject to a flat shipping fee of €9.90 (incl. VAT). Pizza ovens, barbecues, fire pits, planchas, and patio heaters are subject to a flat shipping fee of €48 (incl. VAT). Refractory stones are subject to a shipping fee of €24 (incl. VAT). Shipping costs are calculated and updated at checkout; the amount shown during this final step is the official and applied rate.

🚢 Delivery to Corsica

For any order containing a pizza oven, barbecue, plancha, or patio heater, a flat-rate surcharge of €100 (incl. VAT) applies.

Delivery Times and Tracking

Products are dispatched within a few business days. You will receive an email with a tracking number as soon as your order is shipped (provided the carrier offers this service). Deliveries are made from Monday to Friday, between 8:00 AM and 5:00 PM, depending on the carriers’ schedules.

Delivery Methods

Bulky items (pizza ovens, patio heaters, barbecues, planchas, etc.) are delivered by a specialized carrier, primarily Transco. Accessories are sent via standard delivery, generally by DPD.

Contact Us

Have a question about delivery? 📧 By email: contact@artdujardin.fr 📞 By phone: Monday to Friday, from 9:00 AM to 12:00 PM and from 2:00 PM to 6:00 PM at +33 (0)3 89 26 51 73